Terms & Conditions

Last updated: 29 August 2026

These terms govern your use of loveechairs.com and any order you place with us, wherever in the world you are.

1. Who we are

Lovee Chairs operates the website loveechairs.com. Throughout these terms, “we”, “us” and “our” mean Lovee Chairs, and “you” means the person using the site or placing an order. You can reach us at any time at hello@loveechairs.com.

2. Accepting these terms

By browsing the site or placing an order you accept these terms. If you do not accept them, please do not use the site. We may update these terms; the version published here at the time you order is the version that applies to that order.

3. Eligibility

You must be at least 18, or the age of majority where you live, to place an order. By ordering you confirm you are able to enter a binding contract, and that the payment details you provide are your own or are used with permission.

4. Products, descriptions and images

We describe our products as accurately as we can. Photographs and illustrations are for guidance: colours can vary between screens, and dimensions are approximate and may carry small manufacturing tolerances. Minor variation between the image and the item delivered is not a fault.

Availability is not guaranteed until your order is accepted. Where an item becomes unavailable after you order, we will contact you and refund in full.

5. Orders and acceptance

Your order is an offer to buy. Our confirmation email acknowledges that we have received it, but the contract is formed only when we dispatch the goods. We may decline or cancel an order before dispatch — for example where an item is out of stock, where a price or description was published in error, or where we suspect fraud. If we do, we refund you in full and, where we can, explain why.

6. Pricing and currency

Prices are shown on the product page and confirmed at checkout, inclusive of any taxes we are required to charge. Shipping is added at checkout before payment. Where prices are displayed in a currency other than our base currency, the amount is converted at the rate applied at the time of the transaction and your bank may add its own conversion fee.

Obvious pricing errors do not bind us. If an item is listed at a clearly incorrect price and we have not yet dispatched it, we will contact you before doing anything else.

7. Payment

Payment is taken at checkout through our payment providers. We do not see or store your full card details. See our Payment Methods page for what we accept.

8. Fulfilment and delivery

Orders are picked, checked and packed by us and by the production and fulfilment partners we work with, which are located in more than one country. Which facility handles your order depends on the item and on your destination, and it does not change the price you pay or the terms of this contract.

Timings, costs, customs charges and lost or damaged parcels are covered in our Shipping Policy, which forms part of these terms.

9. Returns and refunds

Our Refund & Returns Policy forms part of these terms and sets out your 30-day right to change your mind, alongside your statutory rights.

10. Your consumer rights

Consumer protection law differs from country to country, and some of it cannot be signed away. Nothing in these terms removes or limits any right you have under the mandatory consumer law of the country where you live. Where a term here conflicts with that law, that law wins and the rest of these terms continue to apply.

11. Acceptable use

You agree not to use the site unlawfully, not to attempt to gain unauthorised access to it, not to interfere with its operation, and not to extract its content systematically for republication. We may suspend access where we reasonably believe the site is being misused.

12. Intellectual property

The site, its content, its photography, its copy and its branding belong to us or our licensors and are protected by copyright and trade mark law. You may view and share content for personal, non-commercial use. You may not reproduce it commercially without our written permission.

13. Limitation of liability

We are responsible for loss that is a foreseeable result of our breaking this contract or failing to use reasonable care. We are not responsible for loss that was not foreseeable, for business losses, or for delays caused by events outside our reasonable control, including carrier disruption, extreme weather, customs action and industrial action.

Nothing here excludes our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot lawfully be excluded.

14. Events outside our control

If our performance is prevented or delayed by something outside our reasonable control, we will contact you as soon as we can and the time for performance is extended. If the delay becomes substantial you may cancel the affected order and receive a full refund.

15. Privacy

How we handle your personal information is set out in our Privacy Policy.

16. Changes to the site

We may change, suspend or withdraw any part of the site, and may add or discontinue products, without notice. This does not affect any order already accepted.

17. Governing law and disputes

We sell worldwide and we do not ask you to give up the protection of your own country's law. Where you buy as a consumer, your contract with us is governed by the mandatory consumer protection law of the country in which you are resident, and you may bring proceedings in the courts of that country.

Where a matter falls outside that mandatory consumer law — or where you buy other than as a consumer — it is governed by the law of the country in which we are established, and the courts of that country have jurisdiction.

Whatever the dispute, please write to us first at hello@loveechairs.com. We would always rather resolve a complaint directly, and in practice almost everything is settled that way within a few days.

18. General

If any part of these terms is found unenforceable, the rest continues to apply. A delay in enforcing a term is not a waiver of it. These terms, together with the policies referred to in them, are the whole agreement between us.

19. Contact

Questions about these terms should go to hello@loveechairs.com.